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Frequently Asked Questions (FAQ)
What is Himalore?
Himalore is a Canadian brand that brings handcrafted, sustainable products inspired by the Himalayas. We work with skilled artisans who use natural materials like hemp, cotton, jute, wool, cashmere, pashmina, and silk to create timeless, functional pieces.
Where are your products made?
Our products are handmade by artisans in the Himalayan region, primarily Nepal and surrounding areas known for traditional craftsmanship and natural fiber work.
What materials do you use?
We use natural and sustainable fibers including hemp, organic cotton, jute, wool, cashmere, pashmina, and silk. Each material is selected for its durability, comfort, and minimal environmental impact.
Are your products handmade?
Yes. Most of our products are handmade or hand-finished by skilled artisans using traditional techniques passed down through generations.
Why are your products more expensive than fast fashion or Amazon?
Our products are not mass-produced. Each piece is crafted by artisans using natural materials and traditional methods, which takes more time and skill. You’re paying for quality, craftsmanship, sustainability, and ethical production rather than industrial mass manufacturing.
Are your products sustainable?
Yes. We focus on natural fibers and eco-friendly materials that are biodegradable, durable, and responsibly sourced. Our goal is to reduce environmental impact while supporting traditional craftsmanship.
Do you offer returns or exchanges?
We accept returns/exchanges within a defined period if the product is unused and in original condition. Please contact us for assistance.
How should I care for my products?
Care instructions depend on the material. We recommend gentle hand washing or dry cleaning for delicate items like wool, cashmere, and silk, and cold wash for cotton and hemp products.
Where do you ship?
We currently ship across Canada and USA, with plans to expand internationally as we grow.
Can I see your products in person?
Yes. We regularly participate in markets, pop-up events, and exhibitions where you can experience our products firsthand.
Is every product exactly the same?
No. Because our products are handmade, slight variations in texture, weave, or color are natural and part of what makes each piece unique.
Do you support artisans directly?
Yes. Himalore is built around supporting artisan communities by providing fair opportunities, preserving traditional craftsmanship, and promoting sustainable income sources.